Terms & Conditions

Welcome to balsamdayspa.com. Please read the Privacy and Terms and Conditions carefully before using this Site. By accessing, browsing and using this site, you are signifying your consent to be bound by our Terms and Conditions and Privacy Policies.

Cancellation Policy

Appointment times and treatment types are reserved especially for you, at your request, therefore a credit card is required to secure your appointment. If you need to change or cancel your appointment, please give at least 24 hours notice or a cancellation fee will be charged. Spa packages and group reservations require 48 hours’ notice.

Gift Certificates

Balsam Spa Inc. is not responsible for lost or stolen certificates. Gift certificates should be treated as cash. Gift certificates cannot be redeemed for cash. Balsam Spa Inc. assumes no responsibility and shall not be liable for any injury, loss, or damage of any type or nature which arises out of your use of the certificates and/or the performance of any third party provider. These terms and conditions are subject to change without notice.

Refund Policy

If you are not 100% completely satisfied with our product(s) or service, please contact us. Please note refunds are discretionary and are issued on a case by case basis.


You should assume that everything you see or read on the Site is copyrighted unless otherwise noted and may not be used except as provided in these Terms and Conditions or in the text on the Site without the prior written permission of Balsam Spa Inc. Balsam Spa Inc. neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties not owned by or affiliated with Balsam Spa Inc.


Your use and browsing of the Site is at your risk. Neither Balsam Spa Inc. nor any other party involved in creating, producing, or delivering the Site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Site. Without limiting the foregoing, everything on the Site is provided to you “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Balsam Spa Inc. assumes no responsibility, and shall not be liable for any damage to or viruses that may infect your computer equipment or other property, or for any loss or corruption of data on account of your access to, use of, or browsing in the Site, or your downloading of any materials including data, text, images, video, or audio from the Site.

Balsam Spa Inc. welcomes your feedback regarding the Site and its Terms & Conditions. Please contact us by e-mail at info@balsamday.com with any questions or concerns.